ELISTA Education - Education & Training in Animal Assistance & Therapy

TERMS & CONDITIONS

FOUNDATION COURSES

Please read the following carefully prior to registering for an ELISTA Education Foundation Course.

Payment of €750 for a foundation course is due at time of registration. The easiest process for payment is via the secure payment process when registering online.

Should you not be able to register or pay by these means please contact us by one of the detailed methods.

All information provided at the time of registration is held in the strictest of confidence. ELISTA Education may on occasions contact applicants should we feel there is a lack of specific information, or any queries or concerns arise over the details provided. Please ensure all contact details are correct. INFORMATION REQUESTED is standard for education and training registration. ALL information is used to ensure the course selected is the most appropriate for you OR for statistical analysis i.e age demographic. If you wish not to provide certain information that is within your rights and will not affect your registration.

ELISTA Education is an equal opportunities provider, and aims to make courses accessible for all Learners. In addition, we wish for our Learners to succeed, it is therefore strongly advised that you can meet the course criteria advised.

All course applicants must be at least 18 years old to receive certification from an ELISTA Education Course. ELISTA Education can not take responsibility for the submission of inaccurate applicant details.

Your responsibilities (registration):
To provide full payment (or deposit, as available on special offer fees) at the time of registration.
To ensure you meet the criteria advised, including understanding the level at which the course is delivered.
To submit accurate personal details on the course registration form.

Our responsibilities (registration)
Upon our receipt of payment and registration form you will be issued an electronic confirmation of booking and receipt of payment sent to the email address provided within 7 working days (usually less). Further details required for course start-up will be sent by email one month to two weeks prior to the course start date. You are encouraged to contact us should you have any queries during the interim time of booking and the pre-course contact.

Your responsibilities (cancellation)
Should you have to cancel a place on your course, please notify us in writing. Include details of the course registered on, the course commencement date, your reference/receipt number, your contact number and address and to whom a refund is to be made payable to. Ensure the letter is signed. Send to ELISTA Education c/o Graigue, Spink, Abbeyleix, Co. Laois.
The following refunds will be issued for courses in which FULL course payment has been made:

• Notification of Cancellation is received more than 6 months prior to course commencement date: Refund in full, less €150 administration fee (€600).
• Notification of Cancellation is received more than 3 months, but less than 6 months prior to course commencement date: Refund at 50% (€375).
• Notification of Cancellation is received more than 1 month, but less than 3 months prior to course commencement date: Refund at 20% (€150).
• Notification of Cancellation is received less than 1 month prior to course commencement date: STRICTLY NO Refund.

Our responsibilities (cancellation):
We will inform you at least 10 working days prior to the commencement date should a course have to be cancelled. In this occurrence a full refund will be issued to the applicant via cheque, made payable in the applicants name and sent to the address submitted.
Applicants from cancelled courses are offered a 10% discount off alternative courses or the same course when it next commences. Cancellation of courses will be kept to an absolute minimum.